Frequently Asked Questions

We price by volume, meaning you pay for how much space your junk takes up in our truck. You get a ballpark estimate online and a firm, all-in price confirmed for free on-site before any work begins. There are no hidden fees and no deposit.

We cannot accept hazardous materials such as paint, chemicals, solvents, asbestos, or similar items. If you are unsure about something, just ask us and we will let you know.

Yes, in most areas we offer same-day and next-day pickups. Tell us your timeline when you reach out and we will do our best to fit you in.

We sort everything we collect. Usable furniture and goods are donated to local charities, and metal, electronics, and green waste are recycled. We keep as much out of the landfill as we can.

It helps to have someone there to confirm what goes and approve the firm price. If you cannot be present, contact us and we will work out an arrangement that fits.

You do not need to move anything. Just point our crew to the items you want gone. If there is anything you want to keep, set it aside or let us know before we start.

Yes. We handle estate, garage, basement, hoarding, foreclosure, and commercial cleanouts, from a single room to an entire property.

Junk Rhinos serves communities nationwide. Reach out with your location and we will confirm availability and scheduling in your area.

You pay after the job is done, once the junk is loaded and you are satisfied. There is no deposit and no online payment required to book.

Yes. Our crews are fully insured and arrive in branded uniforms, so your home and property are protected throughout the job.